Last Updated: August 30, 2023
Please keep the following definitions in mind as You review the Policy:
A. “Personal Information” means any information relating to an identified or identifiable individual that is collected from a User of our Website, the Platform or offline. Personal Information may include a User’s: full name, physical address, email address, IP address, or other identifier such as from a Cookie.
Personal Information does not include any aggregate or anonymized data that may have been created from Personal Information but can no longer be used to identify, relate to or could reasonably be linked to You.
B. “Sensitive Personal Information” means any information collected from our Users that reveals a racial or ethnic origin, political opinion, religious belief, philosophical belief or trade union membership. It also may include a natural person’s genetic and biometric data, financial information, and data concerning their health, sex life or sexual orientation.
C. “User” means a natural person that visits and interacts with our Website and/or the Platform.
D. “You” or “Your” means a User and/or a Licensee of the Platform.
E. “Licensee” means a natural person or entity who we have granted limited rights or permissions to for use of the Platform.
E. “Website” means https://www.brainhealthbootcamp.org/.
F. “Platform” means the online education tool that we developed and license.
We collect certain personal information from You in order to operate the Website effectively and provide You with the best experiences when You use it. We describe what information we collect and how we obtain it below.
A. Information Provided by You
When You fill out a contact form and/or request information from us about our products and services we may collect Personal Information from You such as Your name, mailing address, email address and telephone number.
B. Information Collected Through the Website Automatically
We also may use various technologies to collect information from Your computer or device and about Your activities when visiting or using the Website.
A cookie is a small text file that is stored on a user’s computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when You close Your browser and is used to make it easier for You to navigate our website. A persistent cookie remains on Your hard drive for an extended period of time.
We also collect certain Personal Information in connection with the Platform. We describe what information we collect and how we obtain it below.
A. Information Collected When You License to Use the Platform
If You purchase a license to use the Platform, we will collect and store the name and email address of each individual You identify and authorize to use the Platform pursuant to the terms of our agreement with You. Users will need to enter the email address You provided in order to access the Platform and take advantage of the educational materials we developed that can be found there. Alternatively, authorized Users can login and access the Platform through their Google account. Please note that we do not collect any information from a User’s Google account and we do not share User’s email addresses except as needed for support purposes.
B. Information Collected From Platform Users
In addition to email addresses, we also automatically collect User information through cookies and other technologies. User information that we collect includes, but is not limited to, information about a User’s device and operating system, IP address, pages of the Platform accessed by a User, the dates and times a User accessed the Platform, event information (e.g., system crashes) and general location information (e.g., city and state). We may also collect a User’s response(s) to certain “checkpoint” questions posed to them on the Platform to assess their knowledge and what they learned about mental health from using the Platform. For our purposes, this information helps us assess the effectiveness of the Platform and the educational materials found there.
Please note that Licensees may also request the disclosure of this information by us for their own purposes, which may include to assess the mental health literacy of Users. Once delivered to the Licensee, and with the exception of the initial login information, the information we collect on the Platform is anonymized, which means it is stripped of any personally identifiable information and not later connected with a User’s name and/or email address in any data set that we maintain.
We may ask You to voluntarily share with us comments on and aspects of Your experience in using the Website and Platform via surveys online and feedback forms that we may e-mail or mail to You. We may also collect comments and suggestions, testimonials, or other feedback You send us about what You may have liked (or disliked) about Your experience in using our products and services.
If You contact us over the telephone or meet with us in person in order to discuss our products and services, we will collect certain Personal Information from You, such as Your name, mailing address, email address and telephone number. We may also need to use Your Personal Information to process Your order to license the Platform, or further contact You to respond to an inquiry or request.
We collect Your Personal Information for various reasons, which are described below:
A. To Service the Website and/or Platform
We use information collected to ensure that the Website and Platform are working as intended and for analytics purposes, to understand how the Website and Platform are operating and learn how they can be improved. We also use this information as needed for auditing purposes as well.
B. To Provide Our Products and Services to You
We collect information from You to set up and deliver the products and/or services You have requested and/or licensed from us.
C. To Maintain the Platform Accounts
We may use information collected to maintain User account(s) on the Platform, including administering any services associated with such accounts.
D. For Our Marketing Purposes
If You have signed up to receive alerts, or have otherwise signed up to receive our direct communications, we may use this information to send You marketing communications, such as email communications, mobile messages (including text and/or push notifications), and postal mailings. These communications may inform You about new products and services. You can opt out of receiving these communications at any time by clicking the “opt out” link at the bottom of these emails or by clicking here.
E. To Evaluate and Improve Our Products and Services
We may use this information to ensure we are providing the highest level of customer service, and to identify any potential gaps or potential improvements to the same. Customer service may be provided through various forms of communication, such as via email and telephone.
F. To Evaluate, Improve, and Customize Our Product and Services
We may use information collected to improve our products and services, tailor them to Your needs, and come up with new products and services.
G. In Order to Respond to Requests from You
If You have requested further information or in any other way requested that we contact You, we will use Your personal information to respond to such a request.
H. To Provide a Personalized and Convenient Experience for You
We may use information collected to personalize Your experience and save You time when You visit the Website or use the Platform. For example, we might remember Your login information so that You can quickly login to Your account.
I. For Our Other General Purposes
We may use information collected for other general business purposes, such as to maintain the day-to-day operation and security of the Website and/or Platform, and to conduct internal marketing and demographic studies.
J. For Our Legal Purposes
We also collect information in order to comply with certain legal rules and regulations that we may be subject to.
We only store and maintain Your Personal Information for as long as is necessary to fulfill the purpose for which it was collected. For example, if You sign up to receive direct communications from us we will store and maintain Your Personal Information and continue to send You these materials until You opt out of receiving such communications. With regards to Your Personal Information collected for our analytics purposes and used to help maintain and improve our Website and the Platform, we only store and maintain that information until it is aggregated and used to create a new anonymous data set that no longer contains Your Personal Information, and then delete the underlying Personal Information once that new data set has been created.
We do not sell any Personal Information that has been collected via the Website and/or Platform to any third parties. However, the use of analytics providers may be considered a sale and thus, to the extent that such activity constitutes a sale, this would be the only situation in which we would sell Your Personal Information.
Generally, we share Your Personal Information as necessary to provide the products and/or services You request, including sharing information with certain third parties, such as service providers. We also may share Your Personal Information when required to by law; to protect Your rights and safety, and with Your consent.
Specifically, we may share Your Personal Information with third parties, including:
A. Authorized Service Providers
We may share Your Personal Information with our authorized service providers that perform certain services on our behalf. These services may include relationship management software; website hosting; evaluators, contractors and auditors; email marketing providers; customer service providers; providers that perform business and operations analysis for us; and providers that support and maintain the Website and Platform, including providing analytics services for us.
B. Payment Processors
We need to share Your Personal Information and Your sensitive financial information with our third-party payment processor in order to complete your purchase of the license to use the Platform. We do not store any of your financial information directly.
C. Our Advertising Partners
We may also allow third parties through an advertising network to target custom content and ads to You on our website. The information provided to these service providers is limited to only that which we deem appropriate for these service providers to carry out their functions and enable us to market to You.
D. For a Legal Reason
We may have to share Your personal information in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
E. To Prevent Fraud or Illegal Conduct
We may have to share Your personal information in situations where we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property, or safety of our company, our consumers, our employees, or others; or to enforce our Terms of Service or other agreements or policies.
F. With Your Consent
To other third parties that You provide consent to share Your information with or that You have requested that we share Your information with.
Although we are not subject to certain laws such as the Children’s Online Privacy Protection Act due to our status as a nonprofit organization, we do not sell or share the Personal Information of anyone under the age of 13 who uses our products and services.
We may provide links to other companies, including social media companies on our website. If You choose to link to websites not controlled by us, we are not responsible for the privacy or security of these sites, including the accuracy, completeness, reliability or suitability of their information. If You are asked to provide information on one of these websites, You are strongly urged to carefully study their privacy policies before sharing Your information.
We maintain an Information Security Program that employs commercially available physical and IT securitization tools, including but not limited to:
A. Commercially available and sufficient firewalls;
B. Segmented Data Storage;
D. Multi-factor authentication; and
E. Policies providing for least privileged access to data across our organization.
Unfortunately, however, there is no way to completely eliminate the risk of a data security incident. If we do suffer one that affects any of Your personal information, we will report it to You as per applicable data breach notification laws.
practices, You may contact us by telephone, e-mail or postal mail.
Address: 169 Madison Ave Suite 2487 New York, NY 10016
Phone: (978) 254-1076